On the 1st September I was absolutely thrilled to receive a letter from The Scottish Thistle Awards informing me that I had reached the final shortlist for the Extra Mile - small business category. This category seeks to reward businesses that exceed customer's expectations, making a stay or visit more memorable with main objectives being excellence in service, hospitality and customer care.
The three finalists in each category go forward to a final round with the winners being announced at an awards ceremony in October.
Having built the business up steadily for over 13 years now with continuous improvements and more still to do, it is lovely to reach this step. And of course without all the lovely guests I have coming through my door with their positive feedback none of this would have been possible.