Recalling the highs and lows of running a Bed and Breakfast for 22 years and other stuff.
Saturday, 26 November 2011
Perthshire Chamber of Commerce Star Awards 2011
Yesterday evening we attended the Perthshire Chamber of Commerce Star Awards at Crieff Hydro Hotel. The B&B had made it through to the final four nominations in the Royal Bank of Scotland Customer Service Award - to cut to the chase we didn't win. The other three businesses in the Customer Service Category were a beauty salon, a tyre business and a ready-made meals food delivery company - a totally diverse mix. It is very difficult therefore for us to benchmark the B&B against the other businesses customer service as we are all so different, even though customer service is our main objective. We had a very enjoyable evening and delighted that the B&B made it through to the awards. Congratulations to everyone that won.
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